Author Archive for: ‘Leslie Phillips, President & COO’

Stop Focusing on the Actual Goal

For a company that is wild about wildly important goals…say what?!?
 
You need a goal (or two, but not more than 3!) and it needs to be measurable. The process of identifying and agreeing upon a goal (what can be even better, cleaner, tastier, safer) brings focus…to everyone. And, by the way…”focus” is the single word to which both Warren Buffet and Bill Gates attribute their success — not determination, not smarts, not courage, not creativity — but focus.
 
BUT, to achieve your goal? Spend your time focusing on your “systems”.
 
“If you’re a coach, your goal is to win a championship. Your system is what your team does at practice each day…When you focus on the practice instead of the performance, you can enjoy the present moment and improve at the same time. None of this is to say that goals are useless…goals are good for planning your progress, while systems are good for actually making progress.”
 
So, you have a goal…pulse-check…what are your systems for achieving it and maintaining the desired result? Focus, focus and refocus on that.

The One Thing You Can Count On

January 1. New calendars go up. We write 16…scratch through, no, 17. Eventually it becomes natural. We think about the year behind and the year ahead – to ourselves – out loud – maybe both. We make a resolution to change something — or consciously decide not to.

And yet, the one thing we can count on in life…every single one of us…is change. It’s happening whether we like it or not, embrace it or not, believe it or not.

“The secret of change
is to focus all of your energy,
not on fighting the old, but
on building the new.”
– Dan Millman

Here’s to a New Year!

Truth-seeking

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“Perception vs. reality.” Heard that said before?

 

From A Leader’s Relationship to Truth:

Guiding ourselves and others through the process of truth-seeking takes courage and commitment. It requires that we peel back the layers. Look unflinchingly at the situation from different points of view and accept what we find there. We allow ourselves to become more aware. Better prepared to act on what is, rather than what we expect or want to believe.

 

Truth is not a matter of opinion. It’s what is.

For example: is there anything in your workplace that can be cleaner? The truth will always be ‘yes.’ Let’s change the goal from nothing (can be cleaner), to it’s hard to find something that can. And embrace “dirt-seeking.” It’s there. Expose it, deal with it, move forward.

 

…we have a responsibility to pursue the truth and bring it into the light so we can act on it and help others to do the same…

Walk On

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If you found an extra 20 minutes, what would you do with it?

A simple 20 minute walk each day has scientifically backed benefits:

  • It puts you in a better mood…a short walk will release endorphins that make you feel more positive and generally better.
  • Science also backs up the fact that walking for just 20 minutes will leave you more energetic
  • Regular exercise, even brisk walking…improves your memory…

And how does this impact your productivity? A better mood and a sharper memory can’t hurt it!

Practicing Working Clean: Organization

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Stress is our body’s way of responding to demands or threats. It’s effects can be emotional (irritability, anger, depression), and physical (fatigue, headaches, high blood pressure). September and October are, shall we say, pretty demanding times in our company. It would be natural and “normal” for there to be some stress in the air. So, what to do about it? Sure to help is daily organization. Start with it, end with it, use it during the day to create purpose and focus for you and the people around you.

From Work Clean and Chef Dwayne LiPuma:
By being organized, you will be more efficient. By being more efficient, you will have more time in your day. By having more time in your day, you will be more relaxed…you will be able to accomplish the tasks at hand in a clear, concise, fluid motion.

Practicing Working Clean: Organization

work_clean_blog

Stress is our body’s way of responding to demands or threats. It’s effects can be emotional (irritability, anger, depression), and physical (fatigue, headaches, high blood pressure). September and October are, shall we say, pretty demanding times in our company. It would be natural and “normal” for there to be some stress in the air. So, what to do about it? Sure to help is daily organization. Start with it, end with it, use it during the day to create purpose and focus for you and the people around you.

From Work Clean and Chef Dwayne LiPuma:
By being organized, you will be more efficient. By being more efficient, you will have more time in your day. By having more time in your day, you will be more relaxed…you will be able to accomplish the tasks at hand in a clear, concise, fluid motion.

Start cool, stay cool

breakfast flatbread time

As we go from zero (or slow-ish) to full speed ahead, everywhere (yay, back to school!), your time is at a premium and time management is critical. So, before you lose your cool (and who wants to spend time looking for that), here are some tips:

1. Preventative maintenance.
Fuel up with the right stuff. Eat a real breakfast…one with nutritional value. You’re in the food business, you KNOW what that looks like. Just do it.

2. Take 5.
Commit to taking mental breaks. Step outside, take three deep breaths, look at the horizon – the sky – anything growing from the earth, close your eyes, stretch, re-center. And then get back in there…they need your energy and your leadership!

3. Know your hot buttons and manage them.
What really sets you off? Guess what…it might happen today! What are you going to do when it does? Remember, you are in control of how you react. Spare yourself (and those around you) the stress and breathe through the things that push your buttons.

P Words

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We have lots of them at MG: people, presentation, partner, process, policies, production… 

But, today’s P-word…POSITIVE (let’s shout it out!)…comes from core value #5: Be kind, be positive, be gracious. (Tip for remembering it’s core value #5? Five and positive both have i-v-e in them) 

One way that leaders (and all people!) can help themselves to see beyond the moment is to engage in positive thinking. This means that you believe that the best is going to happen in every situation, rather than the worst.

Positive thinking is not naivete; nor does it suggest that you keep your head in the sand and ignore life’s less pleasant situations. It simply expresses the belief that you will find a way forward in every situation in a manner that is most healthy and productive.
From Think Positive and Achieve. 

The biggest threat to positive thinking is…fear. Get to know what you are afraid of and you can confront it. Confront it and you can overcome it…and find a way forward. A child is not afraid of the dark, they are afraid of what’s in it…

Believe You Can

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It’s easy to think that FBI Agents, soldiers, law enforcement, all need tremendous confidence to do their jobs every day. But, it’s important in any career. It’s a mindset and it can make all the difference. And, it’s a skill that can be developed. 

5 confidence strategies from a former FBI agent: 

1. Take risks

If you think you never make mistakes, you are a narcissist…But if you are humble and self-aware, you recognize that taking risks, making mistakes, and failing will help you understand that there is always something you can do to be better. 

2. Ask for feedback

…of those who fail, 26% do so because they are unwilling to accept feedback as they are afraid it might be negative. 

3. Practice, practice, practice

The best way to build confidence in a given area is to invest energy in it and work hard at it. 

4. Link up

When your talent or skill set is reinforced by someone you respect, it resonates at a deeper level. When you believe you can do it, you work harder. When others believe in you, they push you harder. 

5. GRIT up
Great athletes are not always young and fresh; instead, they are the ones who have prepared for the game and have the desire, grit, and will to succeed.

 

 

Feeling It

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Winnie the Pooh: “Piglet: how do you spell love?”

Piglet: “Pooh: you don’t spell it, you feel it.” 

We are in the people business. And the food business, but the food doesn’t walk itself from the farm to the truck to the kitchen to the cutting board to the platter and out to the customer. And it doesn’t clean up after itself. People still do!

Each day, we influence how people feel through our attitudes and our actions. “Hospitality” is achieved when someone “feels” taken care of…and when the food we are serving “feels” taken care of. 

So, are you feeling it?

 

 

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